Plain language principles at the heart of Blacktown City Council
As councils across Australia respond to population growth, rising service demand and increasing complexity, Blacktown City Council shows how clear communication is critical to inclusion, operational efficiency and community engagement.
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The 5 (plain) love languages
It’s the season for love. And we love plain language. Because nothing says you care like an email that gets to the point.
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Victoria mandates plain language: What now?
The Victorian government has taken a major step towards clearer, fairer and more accessible public communication with its new policy. What does this mean for you?
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ISO-aligned design advice for your documents
Ever been stumped by a reviewer’s feedback on your document design or uncertain how to explain what you want to the person designing your annual report?
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Tattoos, road signs and typefaces
A tattoo is one of the most permanent messages you can send, so why are so many of them illegible? And what does this have to do with work?
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Attack of the zombie nouns
They look harmless. Professional, even. Words like utilisation, implementation, completion and finalisation. These are zombie nouns, and they’re eating your writing alive.
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What can you do about shrinking attention spans?
Attention spans have shrunk to just 47 seconds. With less than a minute, how do you make your writing engaging and efficient?
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The 5 myths of workplace writing: #5 I can’t become a better writer
This is the last of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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The 5 myths of workplace writing Myth #4: Passive verbs boost my authority
This is the fourth of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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The 5 myths of workplace writing: #3 Long words are more persuasive
This is the third of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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