At 8 December 2021
Our site and our Getting to the point® products and services
Plain English Foundation Pty Ltd (PEF/we/us/our) provides training, editing, evaluation and document design services. We own and run the Getting to the point® training and other products and services offered through our websites.
We collect and store personal information on users, including students, clients and visitors to our websites. This includes any sub-domains accessed through:
Why do we collect your information?
We collect your information only to carry out our business and deliver our products and services for you.
We will not use, sell or disclose your information for any other purpose without your consent unless the law requires us to. We do not disclose your information to overseas recipients.
Generally, we will collect information from you for such things as:
What personal information do we collect?
Personal information is information that can be used to identify you. Depending on the type of business we are doing with you, personal information includes your:
You can choose not to provide personal information, but this means certain products and services may not be available to you, or may not have the functionality that you would otherwise get. Please contact us to withdraw your consent at any time.
We try to ensure that your information is accurate and up to date. Please tell us if you believe otherwise.
How do we collect personal information?
We collect information through the online enquiry forms on our websites, cookies and the normal course of service delivery, like when you:
What are cookies?
We, or our service providers, may compile and analyse statistical data we collect to improve our services. The data is de-identified so you are anonymous.
Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the ‘Help’ section of the toolbar.
What direct marketing do we do?
We might send you marketing communications to tell you about:
With any direct marketing material, we will also send you details for how to opt out of receiving it. You will still get other communications from us about doing business with you.
If we supply your personal information to a third party for a purpose under this policy, they might send you direct marketing material. But they will also have a simple opt out procedure.
How do we keep your information secure?
We use generally accepted technology and security to hold and protect your information from unauthorised access, use, modification and disclosure by security mechanisms. This includes physical, network and computer security. We restrict access to people who legitimately need it as part of their PEF responsibilities, including:
We take reasonable steps to destroy or permanently de-identify your information when it’s no longer needed.
If you use a password to protect your account and personal information, it is your responsibility to keep it confidential and to change it if you think it has been compromised.
How can you access your information?
Contact us in writing with proof of your identity to access, update or delete your information. We’ll reply to your request in a reasonable time. But we may charge a fee to retrieve your information.
We’ll take the necessary reasonable steps to update or delete your information and notify any third party services providers with whom we have shared it so they can update their records.
How do we use your personal information?
We use your information only for the reasons we tell you when we collect it or as this policy outlines. Exceptions are where:
How do we store your personal information?
We store your information:
We do not store credit card details on our websites. Please see our User terms for more about our payment process.
What if the GDPR applies?
If the GDPR applies to your personal information, you can, among other things:
Contact us if you wish to do any of the above.
PEF and some of our external service providers may not be in the same country where you submit your personal information. As a result, it may be transferred to countries with different data protection laws.
Where local data regulations require it, we have:
Please contact us if you:
If you are not satisfied with our response, you have the right to make a complaint to the applicable regulator in your jurisdiction. In Australia, this is the Office of the Australian Information Commissioner.