On this page, you’ll find case studies that showcase the outcomes of our work with clients. These show the significant effects of plain language and describe some of the challenges and opportunities we face when working with complex communications.
We helped the NSW Education Standards Authority (NESA) revise their registration manuals to improve usability for schools.
When MusicNSW asked us to create a plain language summary of an important new report, we jumped at the chance.
Our review of the Department of Human Services website confirmed that its clear design and simple language puts customers first.
Our work with the Financial Services Council resulted in a plain language code to help the life insurers meet community expectations.
Find out more about some of our plain language editing achievements over the years.
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