As at 16 November 2022
Plain English Foundation Pty Ltd (PEF/we/our/us) owns and runs the www.plainenglishfoundation.com website (our website/site).
As a website user (you/your), you agree to:
You accept our terms, policies and disclaimers when you use our site and buy or use our products, so please read them carefully. If you don’t agree with them, please don’t use our site.
Amendments apply from the date we publish them, so please also check our terms and policies before you buy or use our products.
These terms have the following sections:
1. How can I use your training and skills test material?
Understanding our copyright
We own the intellectual property rights in our Getting to the point® training material, Writing Skills Test, free writing tools and other resources, unless these state otherwise.
We also cover this in more detail in our:
Intellectual property rights means all intellectual and commercial property rights throughout the world including:
Our training intellectual property (IP) is for personal use only
When you buy a public training enrolment, we will supply the enrolled participant with related training material when they attend the training workshop. As part of your purchase agreement with us, you agree that you and/or your participant will:
We grant you and/or the participant a non-exclusive, non-transferrable licence to use our Getting to the point® training material only:
You cannot use our IP for anything other than personal reference
This licence does not give you and/or your participant the right to amend or adapt our training material for any commercial or other purposes including:
If you breach our terms or policies, we can cancel your site registration and take action against you and/or the participant for breaching our intellectual property ownership rights.
2. How do I make a purchase?
You have 2 options for buying online.
Option 1: Pay by credit card – for immediate purchase
A credit card payment will allow you to immediately:
We take Visa and Mastercard payments. The merchant transaction fee for a credit card payment is currently 3%, although this may change over time.
We use the site to process electronic payments for our products, but we don’t store your credit card details on our site or make them public. Our security controls protect our site from unauthorised access.
We also protect communication between your computer and our site with SSL encryption (shown as a padlock icon on your browser).
Option 2: Pay by electronic funds transfer (EFT)
To pay by EFT, contact us and we will arrange to send you an invoice.
Once the invoice is paid, we will confirm your purchase, which may be one of the following:
Only our own terms and conditions apply for all online purchases
Your organisation’s own purchase order terms and conditions do not apply to any of our online products. Only our site terms and conditions apply. We cover this in:
3. What fees apply when I buy, change or cancel training?
We apply the goods and services tax (GST) on all our services to Australia-based customers. GST is an extra 10% on our stated prices and will be added before you finalise your purchase.
If the Australian organisation you represent is GST exempt, then it can claim a refund of any GST paid to us from the Australian Taxation Office.
Prices are shown in Australian dollars and are correct when published, but we may change them at any time. You pay the price as published on our website when we process your payment.
When you buy a product from us
You must pay in full when you place your order. If you pay by credit card and the bank or credit card issuer does not receive or declines your payment, your order may be cancelled. If we issue you an invoice for payment that you do not pay by the due date, any ensuing payment you make may attract a subsequent fee. If so, we will advise you of this.
When an extra service administration fee can apply
We charge a service administration fee of $130 plus GST for each extra or non-standard service request we process for you. If a fee applies, we will tell you.
Changing a public training enrolment
You can change a public training enrolment up to 3 weeks beforehand and if an advertised optional date is available. But if you want to change it after then, we will apply a service administration fee.
Types of changes that we charge a service administration fee for include, but are not limited to you:
You can replace one enrolled participant with another up to 5 working days before the training event at no cost. We will charge a service administration fee for replacements less than 5 working days before the event.
We do not rebook or refund no-shows. So please always contact us before the workshop if you are not going to attend for any reason.
A merchant fee also applies for a credit card transaction for each service administration fee.
Cancelling a public training enrolment
If you cancel a public training enrolment:
In the rare event that we cancel a workshop, we’ll give you a full refund.
To cancel a booking, please contact us.
4. What are the rules for site conduct?
Avoiding harmful content
You agree that you will not use our site to upload, post, email or otherwise transmit:
Protecting our site’s functionality
You also cannot:
Using email appropriately
In supplying our email addresses on our site, we do not consent to you sending unsolicited emails to us.
You also cannot:
5. What happens if I post or comment on the site?
Managing your content
You agree that:
If you post anything on any public areas of our site, that gives us a non-exclusive, royalty free, perpetual, irrevocable right and license (and consent) to use, reproduce, adapt, publish, translate, distribute, display and remove that content.
Monitoring posted content
We may not regularly review posted content. We can monitor our site, including any forum, but you agree that we are not obliged to do this.
We’re not obliged to keep any public postings, comments or entries confidential. We’re also not liable for any such use or disclosure worldwide.
Linking to our site
Please contact us if you’d like to link to our site. However, you can’t use our trademarks unless we agree in writing.
You also can’t modify our website, or frame or reformat its files, pages, images, information and materials on another site.
We’re not liable for, and you indemnify us against, any loss, damage or expense from you linking to our website.
We can stop linking by letting you know we’re going to do so.
6. What are the disclaimers?
Using the site at your own risk
You use our website at your own risk. While we make every effort to ensure our site material is current, accurate and reliable, we cannot guarantee this and are not liable if it is not. We also don’t endorse material on a linked or mentioned site.
We can change our site at any time, even if it means you will need to change your equipment to access it.
We’re not liable for any loss or damage of any kind, however caused (including by negligence), through you using our site and its products and material.
We’re also not liable if your computer system, software or data is damaged or interfered with because you use our site.
This disclaimer applies to PEF, our executive, affiliates, staff, contributors, independent contractors, representatives, third party content providers and licensors of our website content, products and services.
Accepting loss or damage
This disclaimer covers loss or damage because:
It also covers loss or damage because:
7. What about liability and indemnity?
Our total liability to you (if any) under our website terms and conditions for loss, damage or reliance is limited to resupplying our website information or the resupply of any faulty products you buy through our site.
We are not liable for a product or service we supply to you for free or if you buy a product that does not suit your needs.
We will not be liable for lost profits, lost data, business interruption or other damages including consequential, special or indirect damages.
Indemnifying us against loss
You agree that you indemnify us from and against any action, liability, cost, loss and damage (including legal fees) that you, we or a third party suffers because you or your agents:
Complying with the law
The laws of New South Wales and Australia govern our terms and policies. If any part of them is found to be invalid or unenforceable, it will be removed without affecting the rest.
8. Any feedback or complaints?
Please contact us with any comments or complaints. We really appreciate your feedback.