AI governance doesn’t slow innovation. It makes it possible.
AI governance doesn’t slow innovation – it creates the guardrails that let organisations innovate faster, manage risk and keep humans accountable for the decisions that matter.
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New research shows workers use AI but don’t trust it
We surveyed 289 Australian professionals about generative AI at work. Almost 90% use it at least monthly, but their average confidence in its accuracy is just 45%.
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Frankenwords: we’re all mad scientists of language
Language isn’t frozen in a dictionary. When the words we have don’t quite capture a concept, we stitch them together – brunch, frenemy, hangry. Here is what makes a frankenword work, and what happens when good words go bad.
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APRA’s AI guidance: what it means for financial services and how Plain English Foundation can help
APRA's recent AI guidance makes it clear: artificial intelligence is now a governance, risk and resilience issue, not just a technology one. Here are five actions financial services organisations should take and how Plain English Foundation can help turn APRA's expectations into practical, plain English action.
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The one where you write better lists
We love lists – they’re an effective way to reduce cognitive load for your reader and get your message across quickly. You can even use them to break up long or complex sentences. Want our top tips for writing an effective list? Read on.
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Your email is a thriller
Have you ever opened an email and not been sure what it was about? You may have just read a thriller. Jargon had you getting out your enigma machine, cliffhangers kept you on the edge of your seat, red herrings threw you off the scent, plot twists created a convoluted tale.
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Pardon our French
English grew from 2 roots. Anglo-Saxon gave us everyday words like start, help and letter/email. After 1066, Latinate French added words like commencement, assistance, and correspondence. Now we use words from both roots.
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Post-it notes and interns: the 2 sides of AI
Using AI is a lot like hiring an enthusiastic intern. They’re quick and helpful but also alarmingly confident in their own ability. And the thing about over-eager interns is that if you let them, they start making decisions you should be making yourself.
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Why clear communication is good business
Clear communication may seem obvious for good business. But many organisations still bury key details under context, leave out helpful headings or hide behind the passive voice.
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Choose a legible typeface
A legible typeface in your documents and on your website makes it easier for readers with low vision or dyslexia to read your writing. You can start with common, easy-to-read typefaces, such as Calibri, Verdana or Tahoma.
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