Insights

Mature businessman holds document while sitting in office
28 March 2024

Workplace writing cannot succeed with a one-size-fits-all approach. Yet most of us enter the workforce having learned exactly that: the essay. Why do we use this approach and how does it limit successful communication?

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Young professional woman in white shirt and blue jeans holds a pen and clipboard. She looks thoughtful.
30 January 2024

Workplace writing cannot succeed with a one-size-fits-all approach. Yet most of us enter the workforce having learned exactly that: the essay. Why do we use this approach and how does it limit successful communication?

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A robot points to a blackboard that reads, ‘machine learning’.
30 August 2023

Want to use ChatGPT like a pro? Talk to it like a human to get the best results from your prompts. And the best way to do that is to use plain language.

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White-collar worker performs magic on a stack of templates.
14 August 2023

Wondering why your boss is leaving you on read? Read this article to discover the secret to great business writing.

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Woman holds up a 5-star excellent rating.
10 August 2023

Your reputation has never been more important. So how do you make your business stand out? One easy way is with plain language.

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Button on keyboard unlocks accessibility.
6 July 2023

Is your message reaching everyone? Now’s the time to consider plain language. It supports equity, accessibility and inclusion.

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Office worker sits despondently at her laptop. She’s stuck two sticky notes with eyes drawn on them over her eyes.
16 May 2023

If you're suffering from staffing cuts or need to improve productivity and efficiency at work, switching to plain language can help.

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A lawyer shows their client where to sign a contract.
16 May 2023

It's time to ditch the legalese and create plain language contracts that everyone can understand.

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Worker receives multiple urgent emails
24 April 2023

After years of critically analysing emails – the good, the bad and the ugly – we’ve come up with 2 recommendations that will guarantee your email gets read.

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A man works at his desk on website content writing.
20 February 2023

Why is website content writing so challenging? We’ve got you covered. Let's look at what you need to know about writing for the web.

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