How to use AI confidently and clearly

AI is already in your workplace. The question is: is it being used well?

Teams are using AI to write emails, policies, reports and customer communications.

But without clear guidance, quality and consistency can vary.

We help organisations:

  • set clear AI rules and frameworks
  • improve AI-generated content
  • build staff capability through training.

3 core service pathways

Smarter AI training workshops
(NEW)

Help teams use AI better — not just faster

Two practical workshops for modern workplaces using AI tools.
Teams learn how to:

  • write better prompts
  • improve AI outputs
  • apply plain language principles
  • maintain tone and consistency
  • review AI-generated content.

AI policy & governance frameworks​

Set clear rules for how your team uses AI

We help you design practical AI guidance that staff can actually follow:

  • AI policy and procedure
  • AI governance framework
  • AI usage guidelines
  • AI prompt checklist.

 

AI content
review &
editing

Make AI-generated content clear, accurate and usable

AI creates content quickly. We make sure it makes sense. We edit:

  • policies and procedures
  • reports and internal documents
  • customer communications
  • website and knowledge content
  • training materials.

Why this matters

Most organisations are already using AI

But without:

  • clear guidance
  • consistent standards
  • staff capability.

This creates risk in:

  • communication quality
  • compliance
  • customer experience
  • brand consistency.

How we help

We make AI communication practical by helping you:

Create clear AI policies people understand
Improve AI-generated documents and content
Train staff to use AI effectively
Reduce inconsistency across teams
Improve clarity, tone, and usability
Align AI use with organisational standards

About Plain English Foundation

For over 23 years, we’ve helped organisations turn complex information into clear, usable communication.

We combine expertise in:

Ready to improve how your organisation uses AI?

Whether you’re starting with a policy, improving existing documents, or training your teams — we can help.

Talk to us about:

  • AI policy development
  • governance frameworks
  • content review and editing
  • smarter AI Business Writing training.

Part of Lumify Group