Choose a legible typeface
A legible typeface in your documents and on your website makes it easier for readers with low vision or dyslexia to read your writing. You can start with common, easy-to-read typefaces, such as Calibri, Verdana or Tahoma.
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AI is changing workplace writing. But are you building the right skills?
Across Australia, organisations are moving quickly to adopt generative AI tools like Copilot and ChatGPT. The promise is clear: faster writing, greater productivity and less time spent on repetitive tasks.
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Think about your reader before adding an acronym
Acronyms. One of the most loved and hated features of business writing. Writers love them, readers not so much, but why? And do they have a place in clear communication?
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We like short words and we cannot lie
Short words benefit all readers (and writers). We love them because they are easier to read, liven up your writing, save time and reduce ambiguity.
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The small but mighty pronoun
Want to boost trust, engage readers and save time? One tiny word can make all the difference: a pronoun.
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What does Victoria’s new policy mean for HR and L&D teams?
With the Victorian overnment’s accessible communication policy in place, HR and L&D teams are moving from awareness to implementation.
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Write for every brain: our latest ebook
Want practical, plain-language techniques for reducing cognitive load and removing barriers to understanding? Want clearer communication that works for more people? Check out our latest ebook.
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Plain language principles at the heart of Blacktown City Council
As councils across Australia respond to population growth, rising service demand and increasing complexity, Blacktown City Council shows how clear communication is critical to inclusion, operational efficiency and community engagement.
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The 5 (plain) love languages
It’s the season for love. And we love plain language. Because nothing says you care like an email that gets to the point.
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Victoria mandates plain language: What now?
The Victorian government has taken a major step towards clearer, fairer and more accessible public communication with its new policy. What does this mean for you?
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