Training people

We run plain English writing training for all workplace professionals.

We offer tailored training for organisations in writing reports, policies, ministerials, letters and emails, web content and more.

We also offer 4 virtual training options to the public.

 Editing documents

We edit content to be engaging and effective. 

Our expert editors can:

  • edit complex material in depth
  • develop templates, such as for briefing notes
  • evaluate individual documents, sets of reports or whole websites.

 Building our community

We champion transparent and ethical public language. 

Our Executive Director, Dr Neil James, regularly speaks in the media about plain English. 

Browse our resources for our contributions to the plain language community.

 Client testimonials

In March, we converted our face-to-face writing training to 100% virtual delivery. The results have been excellent.

Congratulations on switching to remote delivery so seamlessly, and creating a 'virtual group dynamic'.

Officer, state government agency

Keep doing what you're doing. I was amazed I could learn so much in an online course.

Manager, health services provider

This was the first time I completed an online training course that ran for this length of time, and I thoroughly enjoyed the online format as opposed to being in a room. Interestingly I found it more engaging.

Decision maker, regulatory agency

This was the best training I have done in a very long time.

Client services manager, state government department

Dec 1
Level 2, 191 Clarence Street
Dec 4
Level 2, 191 Clarence Street

COVID-19 update

We are a registered COVID-safe business. We have adapted the way we work to keep our people and clients safe. 

Our Service update fact sheet summarises how we are supporting our clients with their service needs.

Our editing services are already delivered digitally and remain largely unaffected.

We now run virtual training, and participants confirm its success.

These measures mean you can continue to engage our world-class plain English services with confidence while helping to protect your staff and the community.

We're COVID safe