Lawyers can lean on plain language (in fact, judges wish they would)
Plain language is for everyone, especially lawyers and judges. This blog offers strategies for clear legal communication and explains why they are worth it.
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AI governance doesn’t slow innovation. It makes it possible.
AI governance doesn’t slow innovation – it creates the guardrails that let organisations innovate faster, manage risk and keep humans accountable for the decisions that matter.
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The one where you write better lists
We love lists – they’re an effective way to reduce cognitive load for your reader and get your message across quickly. You can even use them to break up long or complex sentences. Want our top tips for writing an effective list? Read on.
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Your email is a thriller
Have you ever opened an email and not been sure what it was about? You may have just read a thriller. Jargon had you getting out your enigma machine, cliffhangers kept you on the edge of your seat, red herrings threw you off the scent, plot twists created a convoluted tale.
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Pardon our French
English grew from 2 roots. Anglo-Saxon gave us everyday words like start, help and letter/email. After 1066, Latinate French added words like commencement, assistance, and correspondence. Now we use words from both roots.
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Post-it notes and interns: the 2 sides of AI
Using AI is a lot like hiring an enthusiastic intern. They’re quick and helpful but also alarmingly confident in their own ability. And the thing about over-eager interns is that if you let them, they start making decisions you should be making yourself.
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Why clear communication is good business
Clear communication may seem obvious for good business. But many organisations still bury key details under context, leave out helpful headings or hide behind the passive voice.
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Choose a legible typeface
A legible typeface in your documents and on your website makes it easier for readers with low vision or dyslexia to read your writing. You can start with common, easy-to-read typefaces, such as Calibri, Verdana or Tahoma.
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AI is changing workplace writing. But are you building the right skills?
Across Australia, organisations are moving quickly to adopt generative AI tools like Copilot and ChatGPT. The promise is clear: faster writing, greater productivity and less time spent on repetitive tasks.
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Think about your reader before adding an acronym
Acronyms. One of the most loved and hated features of business writing. Writers love them, readers not so much, but why? And do they have a place in clear communication?
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