Write for every brain: our latest ebook
Want practical, plain-language techniques for reducing cognitive load and removing barriers to understanding? Want clearer communication that works for more people? Check out our latest ebook.
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The 5 (plain) love languages
It’s the season for love. And we love plain language. Because nothing says you care like an email that gets to the point.
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Victoria mandates plain language: What now?
The Victorian government has taken a major step towards clearer, fairer and more accessible public communication with its new policy. What does this mean for you?
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ISO-aligned design advice for your documents
Ever been stumped by a reviewer’s feedback on your document design or uncertain how to explain what you want to the person designing your annual report?
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Tattoos, road signs and typefaces
A tattoo is one of the most permanent messages you can send, so why are so many of them illegible? And what does this have to do with work?
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Attack of the zombie nouns
They look harmless. Professional, even. Words like utilisation, implementation, completion and finalisation. These are zombie nouns, and they’re eating your writing alive.
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What can you do about shrinking attention spans?
Attention spans have shrunk to just 47 seconds. With less than a minute, how do you make your writing engaging and efficient?
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The 5 myths of workplace writing: #5 I can’t become a better writer
This is the last of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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The 5 myths of workplace writing Myth #4: Passive verbs boost my authority
This is the fourth of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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The 5 myths of workplace writing: #3 Long words are more persuasive
This is the third of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.
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