Policy and procedure writing workshop Our policy and procedure writing workshop helps...
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So you want to writing in plain English, but you're not sure where to start? One of the most effective things you can do is replace complex words and phrases with a simpler, shorter alternative.
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Our expert trainers and editors share their top tips to help you communicate clearly in all your writing.
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Our editors have brought their plain language skills to many fascinating and influential projects. Here we share links to a handful that are available online, so you can see how we have transformed content across a range of genres and sectors.
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2021 was another year dominated by COVID-19, and it generated a whole new list of words we didn't know we needed, including ‘centres for national resilience’.
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The Financial Services Council commissioned us to overhaul the Life Insurance Code of Practice. We created a new plain English document with big improvements in readability, usability and accessibility.
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2020 was the year of COVID-19, and it generated some less than welcome words. The South Australia Government eased some coronavirus restrictions and allowed people in bars to drink while standing up… But then they dubbed this ‘vertical consumption‘.
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We've taken a look back at the annual Worst Words winners from 2010-2020 to select the Worst Words of the Decade, and there was a clear winner.
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As the moves toward cleaner energy gained momentum in 2019, the US Department of Energy decided to ramp up the spin. It rebranded natural gas as ‘freedom gas' and trumpeted its efforts to help export ‘molecules of US freedom' to the world.
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2018 was a particularly poor year for corporate doublespeak and spin. When our national public broadcaster used the phrase 'external career development opportunities' to discuss firing its staff, it joined a long list of institutions incapable of using simple English to describe something difficult.
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