On air and in print
Neil James, our very own Dr Plain English, regularly speaks to the media about public language and clear communication.
Browse these pages for interviews, articles and speeches on topics close to our hearts.
A facelift for workplace writing
From staff policies to consumer fact sheets, there are very few workplace documents that plain English cannot improve.
We help writers lift their documents, no matter the genre or the likely readership.
Our training caters for everyone, from ministerial advisers to marketing assistants. In just one organisation, we have run workshops that cover:
- technical reports
- ministerial briefs and board papers
- web pages
- letters and emails
- policies and procedures
- general communications.
After several years of training and editorial support, this client has seen a dramatic improvement in its writing culture. Focus and analysis are up, while officialese and jargon are down.
In a study of board papers alone, it found:
- the average document was 50% shorter
- the editorial workload of senior managers had fallen by 40%.