Smarter AI workplace writing

For clearer reports, emails and workplace communication

Write better – not just faster – with AI. This practical 1-day workshop shows you how to use AI tools to write clearer texts such as reports, emails, memos and procedures.

Learn how to overcome AI issues including poor structure, unclear reasoning, hallucinations and text that is obviously AI-generated.

Writers who have a basic familiarity with generative AI tools will leave with the toolkit and confidence to get the best out of AI.

Why organisations need this training

Many teams are already using AI.

The challenge is that AI often produces content that is:

Without proper training, organisations risk creating more editing and rework.

What participants learn

Better prompting

Use FRAME FAST prompts to improve outputs.

Stronger summaries

Create concise, reader-focused summaries.

Effective emails

Apply the CREDO framework to workplace communication.

Better reports

Structure information for busy readers.

Clear procedures

Use AI to develop usable workplace documents.

Humanising AI content

Identify and fix AI tell-tale signs.

What you’ll learn

Understand the challenges and define what ‘good’ looks like
Build and adapt prompts for your specific writing needs
Identify what your readers want and how to highlight that information
Use prompts to improve emails, memos and reports
Use AI tools to create a complex procedural document
Spot the telltale signs of AI and restore the human tone

What we include

A quick questionnaire to help us customise the workshop
Practice with precise tasks for AI to support your skills
Trainer feedback on your group writing tasks on the day
Training material for the day and for your reference after the workshop

How you prepare

Before the day: have your preferred generative AI tool installed on the computer you’ll use on the day. If that’s a work computer, please check this is in line with your workplace policies. Fill out your questionnaire using the link we send you – this link closes at midday the day before training.

How our workshops run

Training goes from 9.30am to 4.30pm (AEST). All our workshops are highly interactive, with solo and group writing activities. We take regular breaks, with a short lunch break at around 1pm.

Ideal for

Participants will be able to:

Write better prompts
Improve AI outputs
Create clearer reports
Write more effective emails
Reduce editing time
Produce higher-quality communication

Delivery options

We offer flexible delivery to suit your organisation:

In-house workshops

Virtual delivery

Executive briefings

Tailored team programs

Ready to improve workplace writing with AI?

Book a place on an upcoming public course, or talk to us about running Smarter AI workplace writing in your organisation.

Book this workshop