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§01 Insights

Insights

What we notice when we edit thousands of real documents

Short pieces on writing at work: what makes a document land, what makes readers give up, and what the research says. Filter by topic, or read the latest below.

  • 108articles you can read here
  • 13topics, from editing to government writing
  • 2003the year we started writing them

§02 All articles

A tattoo is one of the most permanent messages you can send, so why are so many of them illegible? And what does this have to do with work?

They look harmless. Professional, even. Words like utilisation, implementation, completion and finalisation. These are zombie nouns, and they’re eating your writing alive.

But why should you start using plain legal language? Try these 5 reasons on for size.

Attention spans have shrunk to just 47 seconds. With less than a minute, how do you make your writing engaging and efficient?

This is the last of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.

This is the fourth of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.

This is the third of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.

This is the second of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.

This is the first of a series of articles exploring widely held misconceptions that diminish many workplace writers’ efficiency and effectiveness.

Have you noticed writing standards in your team are starting to slip? Are drafts getting wordier? Is reviewing getting harder? It might be time to consider a refresher!

Dynamic pricing one day, dynamic definition the next. This year, Oasis fans found that prices soared instantly and did not come back down, which even impacted the tickets already in their shopping carts.

When you join one of our writing workshops, you'll be starting a plain language journey. Come with us as Tom Wadsworth imagines the road ahead in this article that first appeared in 'The Mandarin'.

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