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Communicating with clarity helps create more productive and inclusive workplaces.

This handout includes practical, plain language advice for writing more reader-friendly and engaging communications.

Get tips on how:

  • good document design can make information easier to navigate, access and use
  • good word choice can help all readers understand your message more easily.

For whatever documents you’re creating, plain language makes it easier for people to find, understand and use your information with confidence.

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Project officer, insurance company

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Director, legal organisationy

'I really liked that the editors really took their time to understand our organisation and adapt the templates accordingly.'

Manager, state education agency
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