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Plain English training, editing and AI services since 2003

§01 Insights

Insights

What we notice when we edit thousands of real documents

Short pieces on writing at work: what makes a document land, what makes readers give up, and what the research says. Filter by topic, or read the latest below.

  • 108articles you can read here
  • 13topics, from editing to government writing
  • 2003the year we started writing them

§02 All articles

Is your message reaching everyone? Now’s the time to consider plain language. It supports equity, accessibility and inclusion.

If you're suffering from staffing cuts or need to improve productivity and efficiency at work, switching to plain language can help.

It's time to ditch the legalese and create plain language contracts that everyone can understand.

This standard includes principles, guidelines and techniques to help writers everywhere communicate clearly. But what does it mean for you?

After years of critically analysing emails – the good, the bad and the ugly – we’ve come up with 2 recommendations that will guarantee your email gets read.

In the age of instant messaging, do you still have to know how to write a business letter? Read our blog about how to write a formal letter.

Persuasive writing helps you get what you want. Whether you write marketing copy or policies and procedures, these persuasive devices are worth knowing.

Writing for government can be dense and difficult, but it doesn’t have to be. Our writing courses show you how to communicate clearly and quickly.

Report writing 101

Report writing can be challenging, but it doesn’t have to be. See how in our blog about writing reports using plain language.

Wondering why your boss is leaving you on read? Read this article to discover the secret to great business writing.

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