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Jess is an award-winning member of our training team. Jess has worked with state clients from the NSW Department of Planning and Environment to the NSW Ministry of Health and the Independent Pricing and Regulatory Tribunal.
Before joining the Foundation, Jess provided 1-on-1 coaching and group training in communication, customer service skills and call centre operations.
Jess is passionate about creative writing – she has tutored disadvantaged primary school students in literacy and run creative writing workshops for them. She is also writing about her grandparents, telling their stories and sharing their Lebanese heritage and culture.
Professional qualifications