Phyllis has combined a career in writing and editing with communication management and lecturing in public relations. She has worked in Australia, the UK and South Africa, in organisations ranging from retail and consultancies to the public sector and local government.

As well working in a ministerial office, Phyllis has extensive NSW government experience in health, community services, fair trading, and motor vehicle accident and workers insurance.

Phyllis is skilled in converting complex reports, guidelines and research into simple, understandable content for different audiences. She can work through a variety of communication channels and tools, including traditional print documents, digital and social platforms, websites, media releases and articles.

Her strong stakeholder engagement is informed by a career working closely with politicians, medical and health experts, academics, public servants, the media and community groups.

Phyllis’s strong academic record also gives her practical experience in knowledge transfer.

Before joining the Foundation, Phyllis worked with a major insurance organisation. She provided media, research and communications services on workers compensation, community engagement, innovation, injury prevention and disability.

• Doctor of Philosophy in Media and Communication (Macquarie University)
• Master in Communication Management (University of Technology, Sydney)
• Bachelor of Arts (University of Cape Town)

• Keeps up with the latest developments in plain language
• Justice of the Peace
• Presenter at national and international conferences on published research
• Judge for the Sydney Youth Writing Competition
• Joint winner of the NSW Society of Women Writers short story competition
• Winner of PRIA Golden Target Award for Community Communication.