Showcase presentations
Showcase 1 - Government standards
Cathy Basterfield and Sue Lang
Making written information accessible: voting in Victorian state government elections
Annette Corrigan and Susan Worley
Setting the standards at the Department of Water in Western Australia
Neryl East
The role of plain English in rebuilding reputation at the Shellharbour City Council
Showcase 2 - Improving disclosure
Will Belford and Ron Ringer
Re-engineering the customer experience for the Commonwealth Bank.
Anne-Marie Chisnall
Motivated vendor! Building a plain English partnership with the Real Estate Institute of New Zealand
Showcase 3 - Legal ease
Professor Joe Kimble
Lessons from redrafting the Federal Rules of Civil Procedure and Federal Rules of Evidence
Kathryn O’Brien
Judicial attitudes to plain language and the law.
Sara Gilbert
Fronting up to the judges: the transformation of claims forms for district courts in New Zealand
Showcase 4 - Graphic communication
Warren Lewington
Graphics as clear communications tools
Simon Carter
Using non-text explanations to help lawyers explain complex information
Showcase 5 - Translation
Caroline Lindberg
A case study in developing multilingual information about the law
Laura Murto-Linden
Translating Finnish defence
Showcase 6 - The Swedish model for plain language
Anne-Marie Hasselrot and Eva Olovsson
The Swedish way of raising the standard: from style guides to legislation
Showcase 7 - New frontiers
Dr Susan Kleimann
Working in the new frontier: creating something from nothing
Anita Ray
Recontextualisation or just plain editing: how do you interpret the 'audience'?
Martin Cutts
Instructions for consumer products: as easy as 1-2-3?
Showcase 8 - The computer says no
Daryl Colquhoun
Keeping private information private
Frank Munday
World's worst error messages